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Customer Service Training
CUSTOMER SERVICE AND YOU- DOES YOUR SERVICE SUCK?
Welcome & Copy Of Workbook PDF (0:37)
Breakdown of Customer Service At It's Core (27:31)
Strategies To Get To Know Your Customers Better For Increased Profit Potential (12:17)
Strategies On How To Coach Employees To Better Service
Strategies On How To Attract More Customers (23:05)
Strategies On How To Handle Irate Customers And Manage The Employees And Customers Expectation
Strategies On How To Handle Irate Customers
Strategies On How To Manage The Employee & Customers Expectations
Strategies On How To Coach Employees To Better Service
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